About Department of Defense (DoD) Safe Helpline

Department of Defense (DoD) Safe Helpline is a groundbreaking crisis support service for members of the DoD community affected by sexual assault. Safe Helpline provides live, one-on-one support, and information to the worldwide DoD community. The service is confidential, anonymous, secure, and available worldwide, 24/7 by click, call or text — providing victims with the help they need anytime, anywhere.

Safe Helpline provides help in five ways:

Online Helpline

Safe Helpline provides live, confidential help through a secure instant-messaging format at SafeHelpline.org. The website also contains vital information about recovering from and reporting a sexual assault.

Learn more about the Online Helpline.

Telephone Helpline

Safe Helpline also provides live, confidential help over the phone — just call 877-995-5247. The Telephone Helpline staff can even transfer callers to installation/base Sexual Assault Response Coordinators (SARCs)/Victim Advocates (VAs), Veterans Benefits Administration (VBA) Coordinators, Military OneSource, the National Suicide Prevention Lifeline, and civilian sexual assault service providers. The phone number is the same in the U.S. and worldwide via the Defense Switched Network (DSN).

Learn more about the Telephone Helpline.

Text for Info

Safe Helpline can provide you with referrals by text to your mobile phone. You can text your zip code or installation/base name to 55-247 (inside the U.S.) (Message and data rates may apply) or 202-470-5546 (outside the U.S.), and Safe Helpline will text back contact information for the SARC on your installation/base and other resources available on and off base.

*Message and data rates may apply.

To learn more about Text for Info.

Safe HelpRoom

Safe HelpRoom is a group chat service that allows sexual assault survivors in the military to connect with one another in a moderated and secure online environment at SafeHelpline.org.

Learn more about Safe HelpRoom.

Safe Helpline App

The Safe Helpline Mobile App (for iOS or Android) allows sexual assault survivors in the military to create a customized self-care plan and connect to resources from anywhere in the world.

You can use the self-care exercises and information in the app whenever you’d like. Your personalized plan will be stored only on your mobile device so it will remain completely confidential. Once you download the app, you don’t need an internet connection to use it.


Learn more about the Safe Helpline App.

Safe Helpline services (click, call, text) are owned by the DoD Sexual Assault Prevention and Response Office (SAPRO) and are operated through a contract by the Rape, Abuse & Incest National Network (RAINN), the nation’s largest anti-sexual violence organization. However, your information will remain confidential. RAINN will not share your name or any other personally identifying information with SAPRO or your chain of command, unless required by law.

RAINN created and operates the National Sexual Assault Hotline (800.656.HOPE) in partnership with over 1,100 local rape crisis centers nationwide. RAINN also runs the National Sexual Assault Online Hotline (online.rainn.org). Together, the hotlines have helped more than 2 million people since 1994.


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